Have you found the perfect item but are unable to afford it? If you cannot afford to pay for the item, do not let that slip from your fingers. You can use DT Sales Layby Payment option and make payment in bits and pieces. The prime advantage is that your chosen item gets booked and you can get it once the payment is made. You can pay as per your convenience. It can be weekly, or on a monthly basis. Your chosen goods will be shipped to your doorsteps. By chance you forget to make the payment, Layby experts will inform you about the payoff.
When placing an order with DT Sales through the Layby Payment option, you are agreeing to the following Terms and Conditions of Purchase:
Our minimum Layby period is one (1) month with a maximum Layby period of four (4) months. If for any reason an error occurs allowing your layby term to be beyond the maximum allowable layby period, we reserve the right to adjust your payment amount and notify you by email.
We require a minimum 20% deposit upfront, and we accept payment by Direct Debit, Mastercard, Visa, EFT, Cash and Payfast.
Regular payments must be made in accordance with your Layby term of weekly, or monthly. If you need to change any of your payment or order details please contact us.
Your Layby will be delivered to your delivery address within 14 days after the final payment date, unless otherwise specified. You can change your delivery address online, over the phone or via email up to the date specified on your order confirmation. If you wish to change your delivery address within 2 days of the final payment date, please contact us.
Your Layby order can be cancelled at any time up until the final payment date. Please see below for more info on our cancellation policy.
- Minimum of 20% deposit
- 5% admin fee (non-refundable)
- Delivery fee (this is based on the items size and weight) This will be calculated and added into your Lay-By payments.
Payment start date: Once you have placed your order, payments from your designated account will start on the date you selected.
Missed Payments: If you miss a payment we will email you with an updated payment schedule. If you miss 2 consecutive payments with any payment method we will cancel or suspend your order and email you.
How to change your order: You can change your order any time until the Last Change of order date, displayed on your order confirmation email, without incurring a ‘change of order fee’. If you change your order after this date, and before final payment date a ‘change of order fee’ will be imposed.
Dollar/Rand Exchange Rate: Prices are subject to the ROE. If the exchange rate were to change, the difference will be added onto the last payment.
If you are unable to keep up your payments for any reason, please contact us as soon as possible to discuss the options that are available to you.
If your order is cancelled, cancellation charges will apply which enable us to recover our costs.
You may cancel your order at no charge if your first payment have not commenced.
Once payments have commenced a cancellation fee will be deducted from your deposit as follows:
1. After your first payment has been made, a cancellation fee of 5% will apply. This will be deducted off your deposit before refunded back to the customer.
2. After final payment and before delivery is made, a cancellation fee will be charged to recover 'reasonable' costs related to that order. This will depend on the circumstances and they will be explained to you at time of cancellation.
3. Once delivery is made your layby cannot be cancelled as it is complete.
Occasionally some items on our website may go on sale for a limited time. The limited time sale price is for new orders only, not existing orders.
In the event that a product you have ordered becomes out of stock or discontinued by the supplier, DT Sales will offer a similar product to the same value and comparable specifications. If the alternative is not suitable, we will offer you a full refund minus the 5% admin fee.
You will receive a confirmation email with delivery details once your order has been dispatched. Your order will arrive within 14 days after your final payment clears in our bank account (3 days for Direct Debit, 1 day for credit card after final payment), unless otherwise specified.
DT Sales deliveries are made via our couriers SWE or, customers can collect their items from our offices.
While every effort is made to deliver as advised, DT Sales cannot accept any liability for delay due to the customer’s failure to complete customer obligations or any other reason beyond the control of DT Sales (and/or its staff). DT Sales cannot accept any liability resulting from a contracted party’s failure to deliver as advised.
Change of address: You can change your delivery address online prior to 2 days from final payment date.
Returns: We are unable to accept returns such as if you have changed your mind or have made an incorrect choice about the product and no longer wish to keep it. If an item is returned to us due to an incorrect address entered at checkout or if nobody is home to accept the delivery and we are unable to contact you via email or phone, you may be charged a redelivery fee.